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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Delivery charges are dependent on the item size, weight, and destination. It will be determined at checkout.

    We accept Visa, Mastercard, and PayPal. 

    TOA does not stock many items as most are custom made. Some items that are in stock and just need to be finished are typically sent within 7-10 business days. Custom items are made to order and will typically be completed and sent within 30 days. We will contact you via email with updates as the item progresses.

    After ordering you may be contacted for verification of colour, texture or any other questions that may speed along the process.